What appears to be a large-scale phishing attempt has been circulating here at IU with the subject: “Re: IU Employee Support Program” from what appears to be an IU email address. Please note that the hyperlink contained within does not link to an IU resource and this email is not legitimate. Please do not respond to the email or click on the link within it.
Please forward this to phishing@iu.edu to report it.
If you mistakenly did click on the hyperlink within, please let your IT professional know and they will help you work through the next steps.
Having trouble with IU email? UITS is currently migrating all IU Exchange mailboxes to Exchange Online, as a result many IU mailboxes are experiencing a service disruption. In most cases a quick configuration is all that is required.
College + IT is hosting virtual walk-in support via IU Zoom to assist in the configuration of email clients after Exchange Online migration. To request Exchange Online migration assistance please visit the Zoom room linked below and a College + IT Professional will move you to the appropriate support technician’s zoom room. This will operate from 08:30am to 04:30pm, Monday through Friday until IU's Exchange Online migrations are completed.
https://iu.zoom.us/j/83337711684?pwd=OHBpc2VMWnNLanR0eGlQVnU0ZnFFZz09
Please have the following ready for best support experience:
- Any device you utilize to check your IU Email (Desktop/Laptop/Tablet/Phone)
- Know your Primary IU Email Address (check under your name heading at https://securitycenter.iu.edu)
- Update your mobile devices to the latest OS (iOS14.4, Android 11.0)
For individuals that utilize Outlook Web (OWA) via a web browser you may notice https://mail.iu.edu issues an error upon logon. Over time this will begin to work again, in the interim please utilize https://outlook.office.com or the Outlook option after logon to https://office.iu.edu
CITO/Zone4 - Help Desk Regular Business Hours:
8 a.m. - noon; 1 - 5 p.m.
Monday through Friday
Saturday and Sunday (CLOSED)
Holiday Closures:
- Friday, January 1st, 2021
- Monday, January 18th, 2021
- Monday, May 31st, 2021
- Monday, July 5th, 2021
- Monday, September 6th, 2021
- Thursday, November 25th, 2021
- Friday, November 26th, 2021
- Friday, December 24th, 2021