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Help Request

Help Request

CITO/Zone4 - Help Desk Regular Business Hours:

8 a.m. - noon; 1 - 5 p.m.
Monday through Friday
Saturday and Sunday (CLOSED)

Holiday Closures:

Thursday, November 26th, 2020
Friday, November 27th, 2020
Friday, December 25th, 2020
Friday, January 1st, 2021
Monday, January 18th, 2021

CITO Help Request Form

Traditionally CITO has been contacted via a help request form. This continues to be the quickest vehicle to contact us since it goes into a ticket system to which the various CITO services and teams have access and oversight.

Email CITOHELP@IU.EDU

Email us and we will submit a CITO Help Request ticket on your behalf so the right IT professional can communicate with you to help resolve any IT questions or problems you may have.

Call Us

Call us and leave a voice mail. We will submit a CITO Help Request ticket on your behalf so the right IT professional can communicate with you to help resolve any IT questions or problems you may have. Our new phone number is 1-812-856-4357 or (on campus, 6-HELP)